
Unable to Perform Scrolling Capture of PDF The Custom Scroll profile is another option to capture a scrolling area in Firefox. Disable or remove these types of Add-ons to resolve the issue. Add-ons that emulate running another browser within Firefox, such as IE Tab Plus, are known to cause this.

Some Firefox Add-ons cause Snagit to only capture the visible screen. Unable to Perform Scrolling Capture in Firefox Unable to Perform Scrolling Capture in Chrome version 61Īs a workaround, use the Custom Scroll profile. You may need to repeat steps 2 through 5 to test different scroll delay settings. You should now be able to take a scrolling capture.

If you did not obtain the desired results in your capture, complete the following: To learn how to use auto scroll and some scrolling best practices, watch this tutorial video.

This video shows an example of how to use this profile. The Scroll a Region profile allows you to click and drag to select an area beyond the viewable content on the screen.

To add these profiles, double-click the profiles located at the bottom of this article. If you install 12.4 over an older version of 12, you may not see the profiles by default.
